QUALITY

• We permanently run a strong quality control policy.

• We review each of our services before and after our clients work with us.

• When a partner fails to provide a quality service to you, we replace him at our own expenses.

HONESTY

• The SOS Expat Shanghai services aim at solving your problems first. Of course we charge money, but solving your situation is our first concern.

• We act as a safety and quality layer beetween you and local companies. We have no interest in favoring our partners, since you are our customer and they're not.

SATISFACTION

• We work hard to find the best service for you, however, if you're not satisfied, we won't let you down. We will work together, to find the source of your satisfaction problem and solve that situation

COMPREHENSION

• As we said before, we're expats just like you. We understand most of your situations since we've been through similar ones.
• Each member of the SOS Expat Shanghai team has been living abroad at least once in his life.
• We speak different languages, english, french, mandarin... so that you can understand us better, wherever you're coming from.